Archive for the ‘General Chat’ Category

Design Crush – edition 17

Tuesday, October 13th, 2009

When you think of patterns, what is the first thing that comes into your mind? Many would think of the 70’s or Gran’s carpet, but patterns have made a huge comeback over the past few years, thanks to establishments like Ikea who promoted the use of bold colours within home furnishings. However, within web design, patterns are being used more readily; with faster download speeds and better file sizes with the use of vector graphics, patterns are being used more and more for background images within web design than ever before.

Patterns are now used often throughout web design. However, they usually go unnoticed, remaining in the background and enhancing the overall design (hopefully!). These background patterns are used to replace standard background colours, creating a more inviting atmosphere fitting the overall style of the site and boosting the branding and image of the company.

The reason why patterns are popular for background images within web design is because they are extremely versatile, creating a unique space and increasing the sites personality, setting it apart from others. Within the e-commerce sector, websites using patterns within their background can be seen often, but many other sectors choose to use patterns to add a touch of character to their sites too. Here are a few examples that we have come across:

It is easy to create completely different styles by utilising background patterns. Whatever look and feel you want to achieve with your website, from crafty and homely looks to ultra modern and sleek designs, patterns are so diverse enabling you to transform a relatively ordinary website into something a little less ordinary.

Here are a couple of great resources for downloading free patterns:

Squidfingers

Bgpatterns.com

Using free online image editors to control the imagery on your Blog or Content Managed Website (Beginners guide).

Thursday, August 13th, 2009

So you have just taken ownership of your spankingly new online presence – be it a blog or a content managed website you’ve had developed.

You’ve read the manual, had the training and put on your best typing hat (ok, so that’s just me then! ) and you are ready to show the world your dazzling linguistic ability.

That’s all very good but its often all too easy to undo all of this good work with poor use of supporting imagery and bad formatting, making your posts or pages difficult to read, and ultimately affecting your user’s experience and perception of your online presence.

By taking a few simple steps to ensure the visual side your posts are properly cared for you can really help to improve the overall user experience.

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Search ‘Choose a Different Ending’

Thursday, July 23rd, 2009

I saw an advert last week and I wasn’t quite sure what exactly it was about but at the end the advert told me to ‘Search for Choose a Different Ending’.

With the industry we work in and also being slightly intrigued it was immediatley searched for, and we uncovered one of the most impressive interactive advertising campaigns we have seen in a wee whiley.

In a recent post we discussed the future of search and its integration into other marketing techniques, and the ‘Search for Choose a Different Ending’ campaign, which was produced by Drop The Weapons, is a very sophisticated example of what we were talking about.

Not only does the campaign incorporate TV and search but it goes onto utilise YouTube in an unique and clever way to encourage indivduals to think about their use of violent weapons and to demonstrate the harrowing situations many young adults find themselves in by making the decision to carry weapons.

In their own words:

Choose A Different Ending is an interactive film that allows you to decide what happens next. You can interact with it, choose what to do and decide how it ends. In Choose A Different Ending you decide whether to live or die.

So, upon searching ‘Choose a Different Ending’ you happen across the start of an interactive video displayed by YouTube. Watching the video you placed in the scenario of a young male who comes across several (potentially life changing) decisions, and you as the video watcher have to make those decision.

As you make each decision you are presented with another as the story develops, one scenario results in someone taking a knife, getting into a fight, stabbing someone and then being arrested; all through the choices the choices made in this interactive video.

Fingers crossed this campaign makes a difference; it is thought provoking, clever and its interactivity catches the attention of the audience forcing them to choose their own ending, so hopefully as a result viewers really will choose a different ending.

Fly me to the moon

Tuesday, July 21st, 2009

Google Earth have launched a new feature that will now let you ’sing among those stars’ and ’see what spring is like on Jupiter and Mars’…

To coincide with the 40th anniversary of the Apollo 11 mission which successfully became the first lunar spacecraft to land on the moon Google Earth have launched a Moon in Google Earth feature which allows you to:

  • Take tours of landing sites, narrated by Apollo astronauts
  • View 3D models of landed spacecraft
  • Zoom into 360-degree photos to see astronauts’ footprints
  • Watch rare TV footage of the Apollo missions
It really is good and quite fun, worth a visit. You can check it out here.

We can’t let the day go past without mentioning…

Friday, June 26th, 2009

…the death of Michael Jackson.

Yes everyone is talking about it and in fact on Twitter it is now considered old news. But in the 360innovate office we are all still in a bit of shock, having all grown up listening to his catchy pop songs it seems a bit weird to think he will no longer exist.

Anyway with my mind made up to write a Michael Jackson related post but still keep it relevant I can’t not mention the role the internet played in the surfacing of this tragic news.

Twitter received an influx in users using the website as it dawned on many people that the circulating rumours were in fact true, so many people were discussing the tragedy and trying to find out what was happening on the micro-blogging site that it crashed and within the hour of the news circulating Michael Jackson related topics dominated the top trends for the website. Just before the site crashed it is reported that “Michael Jackson” appeared in more than 66,500 Twitter updates and upon the news breaking it was reported by Twist that around 30% of Tweets mentioned the late star.

Similarly on Google the sharp increase of users searching for Michael Jackson caused the search engine giant to fear that it was under attack. The volume of users searching was so high that an error page started appearing telling users

your query looks similar to automated requests from a computer virus or spyware application

Thus causing Google to fear that the search engine was under attack.

….

Well its fair to say that whilst he was alive Michael Jackson caused a fair amount of hype both good and bad from his dangling babies antics to his distinctive dance routines, and now as he passes from this world I have to say that I am very pleased that his continuing to ruffle feathers… all be it blue Twitter shaped ones…

Real Time Search, No Flux Capacitor Needed!

Friday, June 19th, 2009

Recently there has been a lot of talk about real time search. But what is real time search and what makes it different from the search we have come accustom to? Well its very simple, real time search is when search results are found from micro blogging, social media, and many other web posts  to supply you with the most up to date information literally seconds after it has been published. However, with real time search comes issues like relevance of results. Unlike search, where the results are mostly show in accordance to their relevance, with real time search there are no guarantees as to what shows up. But for most people, getting the most up to date buzz on a hot topic is very appealing even if the results are not quite what you were expecting.

Here are a few real time search engines that have gotten a fair bit of attention lately:

OneRiot scans Twitter and Digg to give real time search results. It shows you the trending topics as they develop keeping you in the loop of the goings on in these two popular social sites. Also, it shows you the most shared posts on Twitter, to let you know what everyone is talking about.

Tweetmeme searches Twitter for links that best suit your search. The results are ranked in tweet popularity and you can define your search by the hour, day and week, depending on how fresh you want your results.

FriendFeed searches though all of your friends posts from different sites. This is quite unique as it only gives results from people you are connected with. However, it may be more opinion driven results rather than factual.  But it gives you a good insight into your friends activities.

Scoopler mixes live tweets and popular content in the results. This real time search engine actually shows the tweets as they are being posted giving you a constant stream of new information. Also the sites content is laid out coherently making it user friendly and a pleasant interface to use.

Social Mention is great for keeping an eye on who is talking about your brand or company. It searches through social media to supply you with results that are up to date and shows you what sentiment the mentions are, such as positive or negative. It also tells you the top keywords your brand or company is being found for.

Collecta monitors the update streams of news sites, popular blogs and social media sites including Flickr to give you search results that are up to the minute.

If you are wanting to search the web and get the freshest buzz on what’s going on, what’s being said, and what’s hot this minute, real time search is definately for you. Try these site out to see what ones best suit your needs. If you know of any other effective real time search engines then let us know.

20 questions to help you prepare for an SEO meeting

Wednesday, June 17th, 2009

Fairly recently Laura did a great post on How to prepare for a design meeting.. Today, I wanted to add to that by providing some detail on how to get the best out of an initial SEO meeting.

When entering into a relationship with an SEO company, you are entering into a partnership whereby both yourself and the company have a part to play. While the SEO company will have an in-depth knowledge of all things relating to online marketing, you know your business & products inside out. In order to effectively market those products and services; a good SEO company will likely ask some pretty probing questions of your business. While the day to day products are fresh in our minds, the bigger picture stuff can take a bit more thought, in order to help you get the most out of your relationship with your SEO company; we’ve put together the following list of commonly asked questions:

These questions will usually fall into three main categories;

Your Business

  1. Be prepared to talk about your company background & history
    • What is the company mantra/ethos?
    • Who are the key stakeholders?
    • How is your brand perceived within the wider industry?
  2. What are your key products & services?
    • Are there any golden products which account for larger proportions of revenue?
    • Are there any key products currently under performing?
  3. What are your business’ aims & objectives?
    • Think about whether these meet the SMART mnemonic.
  4. Who are you main competitors?
    • These may be people you come up against in pitch situations
  5. Who is the target market?
    • Have you ever done any demographic profiling?
  6. What do you wish to achieve with online marketing?
    • Are there any specific business areas your looking to promote?
    • Are there any specific business areas your looking to promote?
  7. Do you have any specific targets already in mind?
    • In order to discuss specific revenue or traffic targets and how achievable these are; your seo company will probably want to weigh up current site performance
  8. Previous Marketing Activity

  9. Do you have a specific marketing/online marketing budget in mind?
    • Sometimes a sensitive issue but when discussed openly, it allows your SEO company to fit a custom solution around your budget
  10. Have you previously engaged in online marketing?
  11. What marketing channels (online & offline) do you currently utilise?
    • This should include SEO, PPC, email marketing, brochures, leaflet drops etc..
    • Try to also provide dates, this will enable your SEO company to analyse peaks & troughs in your traffic levels.
  12. If SEO has previously been used, what keywords was the campaign targeting?
  13. If so, what were the results of such activity?
    • Was it successful?
    • What areas were you left dissatisfied with?
  14. Do you have an up to date marketing schedule? If so it would be beneficial to bring this with you.
    • From this, your SEO company can align their online campaigns around your existing marketing campaigns helping to maximise impact
  15. Is the vast majority of new business currently gathered via online or offline channels?
    • What is the current split?
    • Are you looking to increase the contribution of online?
  16. The Site Itself

  17. What role would you anticipate the website playing in reaching the company objectives?
  18. Who is responsible for overseeing changes to the website?
    • Does this require third party involvement or can the changes be implemented in-house?
  19. Is there any specific change control process to affect change within the site?
    • If this is the case, when are the next release dates?
  20. What (if any) analytics package is being used? It may be beneficial to grant your search partner access.
  21. Are there any problem areas already identified within the site in terms of promoting/selling products and services?
    • Try to think about why you went looking for a search marketing company in the first place
  22. Are you happy with current site functionality?

Think there’s anything we’ve missed? Let us know in the comments!

The Social Media Diaries

Wednesday, May 27th, 2009

Overall our adventures into the Twitterdom have been fairly succesful, we’ve Tweeted with some nice folk, bagged invites to a Vivienne Westwood sale (thanks @anniebeee), bored ourselves of stalking Ashton & Demi, watched hundreds of people Tweet about their anger at ScotRail and been put in touch with some very useful links and articles.

Why the name change?? One major thing we have noticed about Twitter is that it goes hand in hand with all the other social networks, and we love all the other social networks just as much as we love Twitter and being an equal opportunities office we thought it was only best and fair to open the ‘diaries’ to one and all.

But before I do, I feel we should round up the Twitter experiment and say what we have learned- a lot that is what! But in terms of Twitter for business we have identified the various opportunities for both B2B and B2C brands. I could waffle on about the pro’s and con’s of Twitter for both B2B and B2C businesses but instead I thought it would be better to condense it into bulletpoints (everyone loves bullet points).

Business 2 Business

  • There are 700,000 sme’s on Twitter
  • Getting a lead directly off the back of Twitter is unlikely but it is an excellent brand awareness tool
  • You can connect and engage with like minded business individuals
  • Involve employees and get them talking about your brand
  • Put up links to your website and blog (see @digitalcribs)
  • You can keep an eye on anyone talking about your brand and join the conversation
  • Use Tweets to inform followers of any promotions or events (see @ibmevents)
  • Use Tweets to provide advice and guidance to other Twitterers in need of help in your industry
  • It is an excellent forum to share industry related information
  • You can ‘follow’ existing clients, although, depending on your own preference, it may be more beneficial to pick up the phone than rely upon Twitter to resolve customer service issues but see below for an example of how Twitter has been used as a customer service tool.

Business 2 Consumer

  • You can see who is talking about your brand and join the conversation
  • Put up a link to your website and blog
  • Tell potential customers of new products, special offers etc (see @asos & @iamboutique for example)
  • Follow potential and existing customers, create an opportunity for them to Tweet something positive about your product or service
  • Go a little further with product/service info, get employees online and talking on a more human level about what products they like or what is so good about a specific service
  • Post Twitpics of staff nights out (sensible ones), products and the premises to give customers a feel for the brand
  • You can turn Twitter into a customer service tool, Hyatt hotels did by inviting patrons to contact their concierge service via Twitter (see @hyattconcierge)
  • Use it as a recruitment tool, posting whenever any exciting or major positions arise (see @newlook_careers)

The list of things Twitter can achieve for your business is endless, can you think of anymore?

Overall how Twitter will work for your business depends on what your business is and the industry it operates within. It will be more successful if it is integrated into a full social media campaign and is supported on your company website; ensure there are suitable links to all your social media profiles and keep these profiles active, updating them on a regular basis.

Design Crush – edition 7

Friday, May 8th, 2009

Designing for the web has to encompass many factors; not only does it have to serve a purpose for a company, it also has to consider the users behaviour. As many web designers know, the top left area of a website is where most users eyes travel to when looking at a website. Therefore this part of the site is tremendously important to communicate the websites message to the users. By using this area of a web page to put a company’s massage across to the users, it increases the chances of them seeing it.

Many designers are now employing this design technique when designing sites, to capture the companies branding and messaging allowing it to be the main focus of the web page. Large and legible typography is used to translate company slogans or introductions to the site’s users. To make this text area stand out even more, they usually take up a large proportion of the site. For design companies and corporate companies where company massaging and branding is vitally important to their success, these introduction blocks are a great way for the company to tell its users why they are different from their competition.

Here a 360innovate we practice what we preach and have used this design technique in our newly designed sister site ‘Online Media Branding‘. Here we have used it to put across the companies ethos clearly to the users. Not only does this introduction block make the page eye-catching, but it draws users in and encourages them to have a look around the site. And of course it gave us a chance to boast a little!

BBC Blunders!

Friday, April 17th, 2009

Have you heard the latest slip up from the BBC? Apparently this morning on the BBC Breakfast show,  a Mr Watson mistakenly called Google a browser! Yes you read right, while talking in the business feature about Google’s growth and the issues surrounding behavioural targeting, Chris Watson was quoted saying that if a user did not like Google they could “close the browser and use a different one”.

Of course we all know that Google is in fact the most popular search engine and one of the most popular websites throughout the world. However it is easy to sit here and criticise, I wasn’t up at the crack of dawn with the pressure of thousands of people watching me and listening to my every word while sweating under the bright studio lights. So I feel for Mr Watson, if I was making a blunder like that, I would hope I wasn’t on national television at that unfortunate time!

Looking for some eco inspiration?

Tuesday, March 31st, 2009

We are big fans of all things eco friendly in the office and always on the hunt for some enviro inspiration.

So you can only imagine our joy when we came across the Business Green website, a comprehensive website dedicated to all things eco friendly but specifically targeted to the business sector. Interesting resources include a guide to green office fashion and green guide to office parties.

Office lights left on overnight use enough energy in a year to heat a home for almost 5 months.

Another interesting website for businesses is the Carbon Trust website, it was set up by Government in 2001 as an independent company. The aim of the organisation is to accelerate the move to a low carbon economy by working with organisations to reduce carbon emissions and develop commercial low carbon technologies.

At first glance going eco can appear to be a ‘bit of a hassle’, however, there are many ways an organisation can benefit from greening it up a bit.

Image: With growing concern over our  melting icebergs, growing rubbish piles and rising sea levels business decision makers and consumers alike are under pressure to choose the greener option. Doing your bit for the environment will not only demonstrate that you are giving something back but may also increase your desirability.

Saving money: Wise investments in energy saving light bulbs, solar panels, wind mills, and reusable items will all help to save you money. As energy bills rise does it not make sense to choose energy efficient products and follow green practise to try keep bills down.

Innovation: Challenging yourself to change traditional marketing practices, such as direct mailing which can be damaging to the environment, can lead to innovation and the generation of truly unique marketing ideas which ultimately will set you apart from the rest. Look at ‘natural media’ company Mind the Curb by turning traditional advertising concepts on their head they have came up with a entirely green ways for companies to advertise their brands.

Mind the Curb | Clean Advertising

The ‘Super SME’

Monday, February 23rd, 2009

A small ray of light in the current economic crisis is the news that 16% of SMEs are feeling no effect of the recession what so ever and one in twenty has said that business is in fact booming!

This does not, of course, detract from the humbling fact that 3 out of 10 SMEs have serious concerns they may not be in business come August but the research results, commissioned by Plantronics, does shed some light on how these ‘super SMEs’ are doing it.

The main finding was that rather than reduce spending the ‘super SMEs’ increased it, making wise investments in key critical areas such as:

Business Planning: As the saying goes “fail to plan is to plan to fail”. SMEs that review their business plans monthly are 42 per cent more likely to be unaffected or booming during the slowdown.

Mobility Solutions: Flexibile working environments will attract and retain quality staff. Those providing mobile working are 60 per cent more likely to forecast turnover growth compared to SMEs that do not enable mobile working.

Marketing: History has shown that by investing in marketing during a recession puts companies in a stronger position once it has passed. Super SMEs increased their marketing spend by 43 per cent, compared to less than 20 per cent that reduced it.

IT infrastructure: Protect your business, boost productivity; and align sales and marketing.

Training: Maintain high levels of service ensuring you have a team of well trained employees that can handle any changes in the market.

Super SME Links

‘Super SMEs’ Booming in Downturn

Make your resources go further – IT for SMEs

Media Week 2009

Friday, February 6th, 2009

360innovate had the honour of being invited to take part in the Glasgow University Media Week. Media Week is a series of talks, conferences, workshops and Q&A sessions open to everyone.

After much persuasion John (web design) and Andrew (online marketing) signed themselves up. They will be speaking on Friday the 13th (unlucky for some!!) at 2.30pm, the topic of choice “New Media for the Digital Age”. They are keeping the exact details of what exactly they are going to say under wraps even though we are all gagging for a sneaky preview but they are having none of it. Oh well, we’ll just have to get ourselves down to the John McIntyre Building in the Glasgow University to check it out for ourselves.

Media Week Brochure 2009

Good bye 2008, hello 2009!

Wednesday, January 7th, 2009

Happy New Year to all from the 360innovate team!

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