Posts Tagged ‘web design’

There’s no ‘we’ in social media

Thursday, July 2nd, 2009

When it comes to social media are your employees getting as involved as they could be?

A report published by TechCrunch revealed that research conducted by ÜBERCEO on the worlds largest companys has uncovered that:

- Only two CEOs have Twitter accounts.
- 13 CEOs have LinkedIn profiles, and of those only three have more than 10 connections.
- 81% of CEOs don’t have a personal Facebook page.
- Three quarters of the CEOs have some kind of Wikipedia entry, but nearly a third of those have limited or outdated information.
- Not one Fortune 100 CEO has a blog.

Some people may consider these CEO staying well away from social media is for the best but I would have to disagree, yes social media is not for everyone but the company CEO should be setting an example for the rest of the company and making themselves available online is the new digital equivalent of the open door policy, non? Well its an idea…

Anyway, its not just the responsibility of the CEO, or the marketing department, to get involved with the social media marketing. Employees across the board should be getting involved, not only to bolster the success of a campaign but to put across a strong front. There is nothing more impressive to potential buyers or customers than seeing employees demonstrating an involvement and it can really communicate a solid and reliable image.

One company that has really used their employees enthusiasm to boost their image and reputation is American airline Southwest Airlines, whose impressive social media campaigns are devoutly supported by the employees. From employees posting their own Southwest related videos, responding to customer comments to CEO Gary Kelly openly discussing plans to abandon assigned seating on the company blog (plans which were then quickly dropped after a barrage of comments from customers), the involvement of employees from every department has done nothing but benefit the company.

How Southwest Airlines manages to get employees involved in the online activities of the company in the first place I’m not too sure, the company would like us to believe it is because they have such a close relationship with all employees and the employees really do feel pride in their employers, and I kinda believe them- the social media and marketing is obviously working!

But in all seriousness getting employees involved in your online social activity has to start with them being happy in the first place. From there incentives and even some training, showing them how to use all the various bits and bobs online, could get the ball rolling.

Here are some small ways employees & coworkers can get involved with your company social media:

Contribute to the company blog by writing a post relevant to their specific department and commenting on existing blog posts.

Connect with the company on Facebook, LinkedIn or Twitter, although remember that potential clients will be on the company profile pages so no naughty comments or office gossip, and it is worth remembering that these clients may then go onto employees profiles, seeing pictures of the post boy fat necking a bottle of Buckfast at T in the Park may be somewhat offputting.

Respond to any comments or queries that customers are posting online, again keeping it clean and professional.

Talk about your brand, don’t be scared to say nice things about work on Twitter or Facebook.

Send any offers and exciting news to friends and family, viral marketing on even the smallest scale can have an effect.

Many people may believe that social media is only for the experts which I believe is untrue, it is the experts job to plan and to put it into motion, when you get the full support of the employees then a social media campaign can really come to life.

Design Crush – edition 11

Tuesday, June 30th, 2009

Once upon a time, web design was just boxes and text with a few ugly hyperlinks splashed about creating highly functional but fairly uninteresting and unattractive sites. These were the dark ages, and now more and more inspiration for web design comes from everyday objects. A trend that has been occuring for a while and looks like it’s here to stay is using everyday tactile objects and surfaces and recreating them online. But this isn’t a completely brand new idea; from using images of folders to save files to and naming a computer ‘desktop’, there has always been an association with computers and traditional objects.

Imitating natural materials for backgrounds is becoming a popular design trend. Some sites have been using wood and paper to give a comfortable and familiar feel. The use of tactile material can also give a site a retro feel that breaks the mould from the usual sites we so often come across.

Replicating everyday objects like desktops, scrapbooks and pin boards are popular within web design to create fun, friendly and quirky layouts. This style however, looks easier to create than it actually is and requires a large amount of talent and time. Get it wrong and it can easily look unprofessional and outdated, get it right and you create an enviroment in which your users can explore and enjoy.

Here are some good examples of using everyday objects and surfaces to create successful web design:

 

New Shopping Cart for Archers Sleep Centre

Wednesday, June 17th, 2009

360innovate are pleased to announce the launch of the brand new Archers Sleep Centre ecommerce website. The bed and mattress specialist, who last year were voted the second fastest growing business in Scotland by Insider magazine, have several stores situated across Scotland and have been online for over a year now.

Given the company’s ever increasing success, both on the high street and on the website,  Archers Sleep Centre sought to update and refresh the existing ecommerce shopping cart. Having had a long running relationship with Archers Sleep Centre 360innovate were excited to be involved  with them once again.

Take a look at Archers new site here.

Design Crush – edition 8

Friday, May 22nd, 2009

Web design can be inspired from almost anything, which is what makes designing for the web so diverse. However, an area of inspiration for many web design layouts is from the traditional print, mainly magazine design.

Many elements of web design have be derived from traditional magazine print from using headers, and margins to employing columns to layout and organise content and body text. The main reason that using magazine layout for web design works is that it allows you to cram as much information as needed into a relatively small space. By using magazine layouts, you can optimise the space on the page and make the presentation of information that little bit more user friendly.

A good example of using this method of magazine design elements in web design is the Cannes Film Festival website. Here they have cleverly used a grid structure layout to neatly show images and videos of the entire goings on in Cannes throughout the festival. With updates every day, this site had the potential to become busy and crowded, but by using a 3 column grid like structure, they have successfully pulled the information together in an attractive and user friendly way.

Another example of a website mimicking magazine design is The Loop website, an online arts and culture magazine. This site is clearly inspired by traditional print with the use of columns, margins, headers, footers and white space, creating a light, easy to follow design that is not only pleasing on the eye, but functional and efficient.

Reduce carbon emissions with the new Piper website

Tuesday, May 12th, 2009

Piper: Community Action on Climate Change and Sustainability has gone live this week.

Piper (Parents in Partnership Eco Representatives) is a community campaign aimed at reducing carbon emissions. The project focuses on 3 main communities; Balerno, Currie and Juniper Green, within each community two schools will be involved. The purpose of the project is to encourage parents and children within schools to take action to reduce carbon emissions.

Piper approached 360innovate looking to have a website developed for the project, the website needed to allow for future expansion of the project and had to be designed in a manner to encourage user interaction.

To fill this remit 360innovate designed and built one central website stemming out into the individual school sections. A forum, blog and providing interactive links to eco games and competitions encourage users of all ages to interact with the project and website.

If you are a charity or non profit organisation (or you just quite like this website) and would like a website similar to this one then please get in touch.

Infatuated with ‘above the fold’ web design? by John Ellis

Monday, May 11th, 2009

One myth used to explain web layouts

Many people (not least those working in the industry) are well aware that being a web designer / developer is often not an easy job.

There are many factors to consider – some technical but for designers many of them human, where person meets web interface (or so to speak). As a designer I’m still surprised at the amount of myths sold to clients as fact and best practice when designing for the web. In turn this often perpetuates misconceptions that are then thought to be well founded and fact based by website viewers.

One such notion is the ‘above the fold’ principle, a layout principle appropriated originally from print media. Now I’m not saying that many print techniques haven’t been fundamental in enabling designers to produce great layouts for the web (one example being the use of rational/irrational grids) – however there are some ideas that should definitely be challenged and given the growing amount of evidence to the contrary, one design question perhaps we should be asking “is using the above the fold’ design principle relevant in 2009?”.

Often we are asked as designers to “cram as much information in above the fold as possible”, usually followed by “surely we don’t need all that white space, it needs a picture in there”….and “what about using these three bright colours together”.

Well for those of you who might be scratching your heads at the talk of a fold in a webpage here is the basic principle – In web terms the word ‘fold’ means the on-screen line beyond which a user must scroll down to see further information on a page.

The term was coined in reference to broadsheet newspaper layout / design and historically due to the dimensions of the newspaper the ‘big scoops’ would be placed in the most prominent place possible on the front page to achieve the greatest impact. This area is of course above where the newspaper would be folded in half and the lesser ‘news worthy’ stories would then be placed lower down the page ‘below the fold’, as the reader would have to turn the paper over to continue reading.

If we build it will they scroll?

Well yes they will. In 1997 Jakob Nielson wrote about a growing understanding and use by internet users of scroll bars when viewing websites – Now over twelve years later surely web users have moved on further in their understanding of scrolling?

Other more recent webpage performance studies (ClickTale Scrolling Research Study,  2006) have shown that 91% of web pages use vertical scrolling and over 76% of web users scroll to some extent when visiting a page.

Other viewer behavioural studies conducted by AOL, W3C and other smaller sample group tests present similar evidence, showing that we as web designers had perhaps not given web users enough credit for being able to use scroll bars in the browser.

Not only do these studies suggest that web users in principle scroll when viewing a webpage, but other anecdotal evidence perhaps also support this;

The vast majority of modern mice (Logitech state up to 91%) have a ‘scroll wheel’ – this promotes a greater ease and use of scrolling within pages and there is again evidence to support that a high percentage of web users are not only comfortable but understand and use the mouse wheel on page visits to some extent.

We perhaps should also trust the viewer to locate the information they need –now that’s not to say we should as designers make it harder, that’s clearly counterproductive, but by using certain design techniques we can give clear indications where and how content can be found and used. Many HCI design principles i.e. Simplicity, Visibility, Affordance, Consistency, Structure and Feedback should all be considered in an effort to enhance and deliver good user experience.

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Design Crush – edition 7

Friday, May 8th, 2009

Designing for the web has to encompass many factors; not only does it have to serve a purpose for a company, it also has to consider the users behaviour. As many web designers know, the top left area of a website is where most users eyes travel to when looking at a website. Therefore this part of the site is tremendously important to communicate the websites message to the users. By using this area of a web page to put a company’s massage across to the users, it increases the chances of them seeing it.

Many designers are now employing this design technique when designing sites, to capture the companies branding and messaging allowing it to be the main focus of the web page. Large and legible typography is used to translate company slogans or introductions to the site’s users. To make this text area stand out even more, they usually take up a large proportion of the site. For design companies and corporate companies where company massaging and branding is vitally important to their success, these introduction blocks are a great way for the company to tell its users why they are different from their competition.

Edinburgh Kitchen Company goes live

Monday, April 27th, 2009

360innovate are pleased to announce that the Edinburgh Kitchen Company (EKCO) website has officially gone live.

EKCO required a website solution to promote and display information about the EKCO company, displaying information of showroom locations, testimonials and text on the design process.

360innovate proposed a content managed system that could allow EKCO to easily add and update the pages and information displayed on the pages when and where required.

Would you like a website like this? Contact us.

Design Crush – edition 6

Friday, April 24th, 2009

Since spring has sprung and as the better weather settles in (much to our delight), here at 360innovate we have come over all green. For this weeks Design Crush, we wanted to talk about using nature in graphics and design that can really transform a flat standard website into something that is full of life and personality.

There are many design trends out there, some come and go, other stick around for a while, and one that always seems to re-surface is the use of nature as inspiration for web design. There are more and more sites out there recognising that with a few clever uses of imagery inspired by nature, you can transform a site and bring it to life. Using shapes derived from nature such as plants and flowers to any type of natural element can transform a rather simple site design into a world of its own, giving it real character and interest. And the best thing about using nature in design is that you have so many options making it very easy to create something that is totally unique to your site. So its easy to bring life into web design using nature as inspiration.

Here are some good examples of how to use nature in web design:

Design Crush – edition 5

Thursday, April 9th, 2009

For our 5th installment of all things nice in the world of design, we wanted to talk about how a website can use design to promote more usability and to actually convert visitors into sales or lead generation. Many people get so caught up in design, they forget the basic function of the website. The primary purpose of a site is to try to create custom for the business. However, there is a fine line between the design of a site and the call to action.

A call to action is a simple marketing tool in which design is implemented to direct visitors to a specific or desired action. With web design this can be often seen where people are directed to form fill-ins and contact pages. With many online retail websites using call to action to attract customers to buy their products it can be the difference between more sales or less. A clear and eye catching call to action in an optimal part of the web page can make all the difference.

Good examples of successful call to actions can often be seen from charity websites. These website heavily rely on call to actions to promote donations from their visitors. Most have very striking call to actions that are well deigned to entice people to donate. An example of this can be seen from the Scottish SPCA website. Here there is a donation button that is obvious and clear to users while not being too in your face which can be off putting.

However, getting the call to action just right can be easier said than done. Another example of a charity website that could have a slightly improved call to action is Children 1st. Here, the donations button is at the top of the page where many people may glance over. Also the size and colour could be changed to make it stand out. So this site could benefit from re-thinking the position, size and colour of their call to action to attract more visitors to the sites desired function.

If you need help with your websites call to action, then get in touch!