Privacy
Privacy policy
Last updated: June 2026
Who we are
360innovateAI is an AI services agency based in Glasgow, United Kingdom. This policy explains what personal data we collect through this website and how we handle it. We are the data controller for that information.
What we collect, and why
When you complete our contact form we collect the details you provide: your name, email address, company name (if given), and your message. We use these only to respond to your enquiry and, if you become a client, to deliver the work you ask us to do. We do not use this information for marketing without your separate, explicit consent, and we never sell it.
Lawful basis
We rely on your consent (given when you tick the box on the contact form) and, where relevant, our legitimate interest in responding to enquiries about our services. You can withdraw consent at any time by contacting us.
How long we keep it
We keep enquiry details only as long as needed to deal with your request and any follow-up. If it does not lead to ongoing work, we delete it within 12 months. Client records are kept as long as the working relationship and our legal obligations require.
Who can see it
Your data is handled by 360innovateAI and the service providers that run our website and email (for example our hosting and email delivery providers), who process it only on our instructions. Some providers may process data outside the UK; where they do, we rely on the safeguards required by UK data protection law.
Your rights
Under UK data protection law you can ask us to access, correct, or delete your personal data, and to restrict or object to how we use it. To make a request, email [email protected]. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Contact
Questions about this policy or your data? Email [email protected].